PulseBoard Update: Turning an uptime monitor into an AI incident response system π
Quick PulseBoard progress update π
When I first shared PulseBoard, the goal was simple: build an uptime monitoring tool that could do more than just send "your service is down" alerts.
Since then, Iβve focused heavily on making it production-ready and improving the hardest part of monitoring:
Understanding incidents.
Here are some of the latest developments:
π€ Vigil AI got a major upgrade
Vigil is now more than a chatbot.
It acts as an AI incident companion that takes raw monitoring failures and converts them into structured incident reports:
Incident Summary
Root Cause Analysis
Impact Assessment
Resolution Steps
Prevention Recommendations
It also includes Text-to-Speech support, so teams can listen to incident summaries instead of digging through logs during stressful outages.
The biggest focus was making AI reliable:
Instead of confidently guessing a cause, Vigil now follows strict guardrails and responds:
"Cause unknown from available data"
when there isn't enough evidence.
No fabricated deployment stories. No false confidence.
π‘οΈ Production reliability improvements
While building an uptime monitoring system, I realized the monitoring system itself has to be extremely careful.
Added:
β
Circuit breakers
Only trigger incidents after consecutive failures to reduce false alarms caused by temporary network/CDN issues.
β
Anti-flapping protection
Repeated intermittent failures are grouped into one incident instead of creating alert spam.
β
Smarter AI/database handling
Optimized long-running incidents to prevent unnecessary processing and token usage.
π Status pages improvements
Public status pages now provide:
Shareable customer-facing uptime history
Service timelines
90-day uptime visibility
Helping companies communicate transparently during incidents.
The biggest lesson from building PulseBoard:
Monitoring is not the hard part anymore.
The hard part is answering:
"Why did this happen, and what should we do next?"
That is the problem Iβm trying to solve with PulseBoard + Vigil AI.
Would love feedback from founders and developers:
How do you currently handle incidents?
Do you write postmortems manually?
Would an AI incident companion save your team time?
Building in public π
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